Question 1

How do I get started?

Accepted Answer

Simply book a free introductory call using the button below, and we will guide you through the next steps.

Question 2

How do online lessons work?

Accepted Answer

All lessons take place online using a secure video platform. Your child will work one to one with their tutor in real time, just like an in-person lesson, but from the comfort of home.

Question 3

Do you offer a free introductory session?

Accepted Answer

Yes. We offer a free 15 minute introductory call so parents and students can meet the tutor, ask questions, and make sure everything feels right before booking any lessons.

Question 4

How do I book a lesson?

Accepted Answer

Booking is simple. Once you have completed the introductory call, you can book lessons online at times that suit your schedule using our booking system.

Question 5

Is there a minimum commitment?

Accepted Answer

No. We offer a pay as you go system, so you only pay for the lessons you book. There are no contracts or long term commitments.

Question 6

What ages and subjects do you cover?

Accepted Answer

We support school aged students across a range of subjects. If you are unsure whether we cover a specific subject or level, feel free to contact us.

Question 7

Can my child keep the same tutor?

Accepted Answer

Yes. We aim to match your child with the right tutor and keep that tutor consistent, so your child can build confidence and a strong learning relationship.

Question 8

What if we need to cancel or reschedule?

Accepted Answer

We understand that plans change. Lessons can be cancelled or rescheduled with sufficient notice. Full details are provided at the time of booking.

Question 9

What equipment does my child need?

Accepted Answer

All your child needs is a stable internet connection, a device with a camera and microphone, and a quiet place to learn.

Question 10

Is online tutoring effective?

Accepted Answer

Yes. Online tutoring allows for focused one to one support, flexible scheduling, and access to experienced tutors, all without travel time.

Help Centre

Find answers to common questions about our tutoring services